Contact Information

We have four main ways you can contact us and we aim to get back to you as soon as possible.

Give us a call

Our 24-hour call centre facility offers customers the chance to contact us at a convenient time. When calling please have the property reference number (off this website) and your own e-mail address ready. Enquiries are dealt with by professionally trained "live" representatives who action enquiries efficiently. This also means that an enquiry is never missed -
01782 212222

Fire over an email

From our experience we find email is the most efficient and effective way of sending details and contacting customers 24 hours a day. - You may send your Email: to -
however, should you wish to make a personal visit to our offices please contact us beforehand to arrange an Appointment date & time.

Book an appointment

Give us a call on 01782 212222 to book an appointment, here are the locations of our offices:

Correspondence & Administration Office

Opening Hours:

Mon-Fri: 9:00-19:00
Sat-Sun: Closed


Hylton Hill, Dower House, Eaves Lane, Stoke-on-Trent, Staffordshire

Newcastle Sales & Lettings Office

Opening Hours:

Personal Visits to this Office are by Appointment only


Hylton Hill, Slater's Shopping Village, Stone Road, Newcastle-under-Lyme, Staffordshire

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